Frequently Asked Questions
Are these all gold-plated products?
Yes, JOYERIA107 is gold-plated jewelry wholesaler located in Niles, IL. All of our products are 14k or 18k gold-plated products.
Are these water-resistant jewelry?
- Yes, all of our products are water resistant and plated color doesn't changed by water.
- However the color can be changed when it's exposed to any type of chemical products ( i.e. shampoo, body wash and lotion)
Are these Sunlight-resistant jewelry?
Yes, all of our products are Sunlight-resistant.
How long does it take to process my order?
All orders received before 11am CST, Monday through Friday, will process your order on the same day. We don't ship the orders on Saturday, Sunday and National Holiday. ( i.e. New year's Day, Memorial Day, Veteran's Day, Independence Day, Labor Day, President's Day, Thanksgiving Day and Christmas Day.
Do you offer free shipping?
- Yes, we do free shipping for domestic orderswhen it's $100 USD and over.
- (Free shipping is not available for Hawaii, Alaska and Puerto Rico)
Should I order $100 USD to check out?
- Yes, to be qualified as a business account, customers are required to place an order $100 USD at every purchase.
SHIPPING & DELIVERY
How can I track my order?
You'll receive the order confirmation email with the tracking number. You can track your order till it's delivered.
How can I cancel my order?
- Please go on the menu 'Contact Us / Order Claim' and let us know your order number. If your order has not shipped yet, we can cancel it for you.
How many days does it take to deliver my order?
- JOYERIA107, we decide best shipping carrier when the order placed. We're located in the Midwest region of United States.
- Please check the estimated delivery time of your location as below.
- (Estimated Delivery Time is not guaranteed.)